Some examples of this include delivery drivers and people driving a company car. Each driver on the policy downloads the mobile app on their smartphone. In some states, during registration of the app, each driver chooses the vehicle that they drive most often and each smartphone will then be associated with a vehicle.
In other states, we average the driving data from all smartphones across all vehicles on the policy. In either case, the smartphone shows that driver's driving data and it doesn't matter if they sometimes drive a car on the policy other than the one associated with their phone. If two drivers from the household are in a car together for example, husband and wife , the mobile app should be able to determine who is the driver and only collect trip data for that person.
However, in the instance that the phone app registers the trip for both individuals, we provide the opportunity, in the app, to correct the trip information. If you cannot see the app in the App Store, it's because your phone isn't supported. If you already signed up for the mobile program, please call us at to switch to the plug-in device. The app typically needs to remain on your phone through your first policy period.
We'll contact you when you complete monitoring with instructions for deleting the app. After monitoring is complete, the app no longer collects driving information. Yes, you can switch to a plug-in device by calling us at In some states, if you do choose to switch to the plug-in device, we will ask the other drivers on your policy to switch as well. In addition to contacting your mobile carrier to discuss your plan and international implications, you should pause the app for the time period that you know you will be out of the country.
Snapshot collects phone usage only while you're driving, and does not know who you're calling or otherwise contacting. The mobile app is available free of charge to Progressive Snapshot mobile customers.
Simply follow the link we provide you in your welcome email to download. From there, you can follow the instructions for registration. For people that download the app and are not Progressive Snapshot customers — you're not able to register and use the mobile app. In some states, the mobile app is only available for new customers at the time they purchase their policy.
If you live in one of those states, are a Progressive customer and would like to try Snapshot, you can call us or log in to enroll in Snapshot with a plug-in device. For people who are Snapshot customers using the mobile app — give us a call at for help with registration.
Sharing cars is fine. The program won't be affected if cars on the policy are shared among Snapshot participants. Each driver only sees their own driving data on their mobile phone. The app should work on most Android phones without any special configuration.
Upon installation, the app will request access to the following:. As long as the app is installed on your phone and your phone is on during trips, it collects your driving data unless it's paused. The app uses very minimal data. Battery use is also low when not driving. When driving, the battery use is comparable to other driving and navigation apps. If you take long car trips, we recommend charging the phone while driving. As long as the app is installed on your phone, and the phone is on, you don't need to do anything when you get in the car.
The app detects the start of your trip and begins collecting information on its own. The mobile app detects movement of a certain speed and distance to determine when a trip starts. No action is necessary on the part of the user. You can see driving reports and Snapshot performance in the mobile app. You can also view performances for all vehicles and drivers on the policy by logging in to your account.
What happens if I delete the app? We need to hear from your device regularly for your participation in the Snapshot program to continue. If we're not hearing from your app often enough, we'll send you an email with instructions to re-install the app or switch to a plug-in device to continue participation in the Snapshot program.
It's normal to occasionally notice that the app doesn't collect every trip or in some cases only captures part of a trip. There are certain situations — like low battery, sparse cell towers, etc. If you find that this is happening on the majority of your trips, please call us at for assistance. If you notice that we miscategorized a trip, you have an opportunity in the app to correct it. The app can be paused for up to two weeks at a time.
An example of a reason that you might pause the app is traveling out of the country. If we determine that the app is being repeatedly paused and we are not collecting enough trip data, you'll need to switch to the plug-in device to keep the benefits of the program.
In some states, the mobile app experience is only available for customers at the time they purchase their policy. If this is the case and you would like to try Snapshot, you can call us at or log in to participate in the Snapshot program with the plug-in device.
You can check out your Snapshot options by logging in to your policy or using our Progressive servicing app. Depending on your state, you may be able to participate using the mobile app or the plug-in device. In other states, you need to use the plug-in device if you want to participate again. Networking Software. Trending from CNET. Download Now. Editors' Review Download. SnapShot comes as a ZIP file but installs and uninstalls without issues. Full Specifications. What's new in version 1.
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