To return to HP File Viewer after viewing a file, press the alt and tab keys at the same time and select HP File Viewer from the list of open programs. You can also add another folder to the HP File Viewer main screen. Follow these steps to add another folder: Swipe up or right-click an open area of the HP File Viewer main screen.
Figure : Add Folder. Click Files to select the type of file or folder you want to add to the File Viewer main screen. Figure : Files drop-down menu. Documents - Add the entire Documents folder or a folder within the Documents folder.
Downloads - Add a folder from the Downloads folder. Homegroup - Add a folder another computer in the Homegroup. Navigate to the folder you want to add to the HP File Viewer main screen.
Click Go up to switch between individual folders, your folder libraries, and the desktop. Figure : Choose this folder. If you select a different folder, the current folder is no longer displayed. The file cannot be recovered. Frequently asked questions Click one of the following sections to find an answer to a frequently asked question about HP File Viewer:. Figure : Search results for default.
Figure : Default Programs. To do this, click Set your default programs. Figure : Set Associations. Figure : How do you want to open this type of file? If you do not see the software program you want, scroll down and click More options. Follow these steps to view these files:. Learn how to upgrade to Windows Create an account on the HP Community to personalize your profile and ask a question.
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied.
Simply ask a new question if you would like to start the discussion again. We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. New member.
Message 1 of HP Recommended. Product: lasserjet Pw. Operating System: Microsoft Windows 10 bit. Tags 5. Tags: w. Accepted Solutions. Level Message 2 of Hi, Right click the Start menu and select Run.
Tags 3. Tags: hpsetup. Was this reply helpful? Yes No. Message 3 of Thanks again. Message 4 of Message 5 of Press the right key of your mouse. If the problem persists, please check the product support web site for your product. So, I have no scanner function from the desktop, guess it's a good thing I don't need the FAX function. Sad thing is that I paid Thank you,. They will likely request information from you in order to look up your case details or product serial number.
Additionally, keep in mind not to publicly post personal information serial numbers and case details. Glad to help you. It may affect the manufacturer's warranty. I have an identical problem and the support staff is pinponging me betwennn business and home users, between countries and continents, they gave me wrong phone numbers for Europe, i spent two days om my life dealing with this.
I will probabli never tuch a HP product again after this experience. I have an windos 10 x64 on my computer, and the HP Software happily anounce every BIP time that it has insalled the software but is nothing there :. It works, but i didn't select anything like a diver, just opening the folder does the job, I kept it open until software were installed and after that I choose" Cancel".
You are the smart. Until now only bs was provided by support. Thank you! Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Learn how to upgrade to Windows Create an account on the HP Community to personalize your profile and ask a question.
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. New member. Message 1 of HP Recommended. Operating System: Microsoft Windows 10 bit. Windows recognizes the Printer so it does work - but only the printer. I end up with a Windows default for the printer to work
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